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Account Manager in Washington, DC

Account Manager Job Description

Serves as the primary contact point for customers. Responsible for building and maintaining long-term relationships. Handles questions, concerns, and problems, managing all aspects of the customer experience in order to meet and exceed expectations. Responsible for understanding customers’ business needs and identifying new solutions and strategies to generate revenue. Requires strong interpersonal, communication, and problem-solving skills, as well as exceptional customer relationship management capabilities.

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Salary for Account Manager in Washington, DC
57855 - 88445
25th percentile
57855
The candidate is new to the role and building the needed skills, experience and autonomy.
50th percentile
70490
The candidate has the experience to perform core responsibilities without direct supervision and is comfortable with the role’s processes and subject matter.
75th percentile
88445
The candidate delivers value beyond the stated job duties, has advanced qualifications and experience, and is ready for the next career level.
Projected salaries for related positions Position title 25th percentile 50th percentile 75th percentile Customer Service Manager 67165 75145 86450 Senior Customer Service Specialist 53533 62178 69160 Customer Experience Specialist 50208 62843 74148 Customer Service Specialist 48545 53865 60183 Call Center Specialist 46218 50540 63840
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