Customer Service Manager in Denver, CO

Customer Service Manager Job Description

Hires, trains and manages members of the customer service department. Resolves escalated or difficult issues regarding client complaints and other matters. Evaluates team performance. Works closely with managers in other departments on updating policies and procedures for client service. Some employers require an associate or bachelor’s degree or several years of relevant experience.

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Salary for Customer Service Manager in Denver, CO
58793 - 75465
25th percentile
58793
New to the role, with little or no experience; requires more than casual instruction or supervision to perform day-to-day duties
50th percentile
64350
Has the experience to consistently perform core responsibilities without direct supervision; very comfortable with processes and subject matter associated with the role
75th percentile
75465
Value to the organization goes far beyond the ability to perform normal job duties; has rare qualifications that enable consistent contribution in unique ways; ready for next career level when available
Projected salaries for related positions Position title 25th percentile 50th percentile 75th percentile Account Manager 50310 61133 76928 Senior Customer Service Specialist 46800 53820 60548 Customer Service Specialist 42120 46800 52358 Customer Experience Specialist 43583 54698 64643 Call Center Lead 63765 70493 81608 Call Center Specialist 40658 44168 55868

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