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    Senior Customer Service Specialist in Nashville, TN

    Senior Customer Service Specialist Job Description

    Handles complex customer inquiries, resolves escalated complaints, and provides excellent service via phone, email, and in-person. This role demands a problem-solving mindset. May supervise staff, manage customer records, analyze trends, and prepare reports on customer service issues. Requires several years of experience and strong problem-solving, communication, and leadership skills.

    Looking for a senior customer service specialist or a senior customer service specialist job?

    Submit your resume or request talent now and our expert recruiters will be with you shortly.Robert Half can help you with your Senior Customer Service Specialist staffing needs.
    Salary for Senior Customer Service Specialist in Nashville, TN
    41055 - 53040
    25th percentile
    41055
    The candidate is new to the role and building the needed skills, experience and autonomy.
    50th percentile
    47685
    The candidate has the experience to perform core responsibilities without direct supervision and is comfortable with the role’s processes and subject matter.
    75th percentile
    53040
    The candidate delivers value beyond the stated job duties, has advanced qualifications and experience, and is ready for the next career level.
    Projected salaries for related positions Position title 25th percentile 50th percentile 75th percentile Customer Service Manager 51510 57630 66300 Account Manager 44370 54060 67830 Customer Experience Specialist 38505 48195 56865 Customer Service Specialist 37230 41310 46155 Call Center Specialist 35445 38760 48960

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