Account Manager in Charlotte, NC

Account Manager Job Description

Serves as the primary contact point for customers. Responsible for building and maintaining long-term relationships. Handles questions, concerns, and problems, managing all aspects of the customer experience in order to meet and exceed expectations. Responsible for understanding customers’ business needs and identifying new solutions and strategies to generate revenue. Requires strong interpersonal, communication, and problem-solving skills, as well as exceptional customer relationship management capabilities.

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Salary for Account Manager in Charlotte, NC
44153 - 67498
25th percentile
44153
The candidate is new to the role and building the needed skills, experience and autonomy.
50th percentile
53795
The candidate has the experience to perform core responsibilities without direct supervision and is comfortable with the role’s processes and subject matter.
75th percentile
67498
The candidate delivers value beyond the stated job duties, has advanced qualifications and experience, and is ready for the next career level.
Projected salaries for related positions Position title 25th percentile 50th percentile 75th percentile Customer Service Manager 51258 57348 65975 Senior Customer Service Specialist 40854 47451 52780 Customer Experience Specialist 38316 47959 56586 Customer Service Specialist 37048 41108 45929 Call Center Specialist 35271 38570 48720
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